CONTROLS | Remote Support Agreement

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FEATURES

  • Frontend system modifications, scheduling, and alarming

  • Frontend graphical system updates

  • User service maintenance, logins, and passwords

  • Troubleshooting

  • Training and education

  • Phone and online remote support Monday-Friday, 8:00 am to 4:30 pm

BENEFITS

  • Priority support and service

  • Preferred pricing for onsite visits and trip charges

  • Personalized support and service from the CCG Controls Engineer Team

  • Work Reports will be sent on Friday after each remote support session

  • Hourly Usage updates will be included in reports

PACKAGES

  • OPTION #1 | 12 hours of Remote Support

  • OPTION #2 | 30 hours of Remote Support

  • OPTION #3 | 50 hours of Remote Support

REQUEST QUOTE
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CONTACT

Our Controls Engineer Team provides remote support via phone or email. We look forward to assisting you!

PHONE:‍ (614) 425-8694 ext. 1007

EMAIL: Support@CCGOhio.com

CONTACT US